Client Protection Guarantee

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The BookInBeauty ‘Client Protection Guarantee’ was created to give our beauty seekers piece of mind when using our platform to find trusted beauty professionals. They are so trusted, in fact, that our protection guarantee offers you a FREE re-treatment if you are not satisfied with one of our professional’s work.

We want to build trust and long-lasting relationships with our beauty seekers which is why we have created the Client Protection Guarantee.


In the unlikely event you need to redeem your ‘Client Protection Guarantee’ you will need to contact your account manager and explain the issues you have encountered.

PLEASE NOTE: you must have followed the Ts&Cs in order to redeem the Client Protection Guarantee.

Our Ts&Cs are as follows:

⦁ Must have kept all of your communication via the platform.
⦁ Must have given the professional a chance to rectify the issues during your appointment.
⦁ Must not have already marked the treatment as closed and left the professional a review.
⦁ You have to redeem your FREE rebooking within 72 hours.
⦁ You must get in touch with us within 24 hours of your appointment.
⦁ Your FREE treatment will be carried out by a professional on our platform.
⦁ Your treatment will have to be identical to the original.